Find out what missed or slow-answered enquiries are really costing you — then compare doing nothing vs a generic chatbot tool vs a custom AI receptionist. Every number updates instantly.
Calls, DMs, WhatsApp or web enquiries you don't answer instantly.
Industry studies vary widely — adjust to your own experience.
| Option | Monthly cost | Net position |
|---|---|---|
| Do nothing | £0 | £0 |
| Generic chatbot tool (you build/maintain it) |
~£60/mo | £0 |
| Pivot Bureau AI Receptionist (built & trained for you) |
£79-149/mo +£200 setup, 1st mo free |
£0 |
How this is calculated: Lost revenue = weekly missed enquiries × 4.33 (avg. weeks/month) × your lost-% × your average customer value. Staff cost = weekly hours × 4.33 × hourly rate. "Net position" = (lost revenue + staff cost recovered) − the option's monthly cost. All inputs are yours to edit — this is a planning estimate, not a guarantee.
Also free: check your Google SEO or check your AI visibility.
Generic chatbot builders typically run £25-£100/month but need you to build and maintain the flows yourself. A custom AI receptionist trained on your business, prices and booking rules typically costs £79-£149/month plus a one-off setup fee (around £200), with the first month usually free.
Weekly missed/slow-replied enquiries × roughly 4.33 (average weeks per month) × the percentage you estimate go to a competitor × your average customer value — plus the value of staff hours currently spent on routine questions.
Yes — completely free, no signup or email required. Every calculation runs in your browser.
The subscription price is often lower, but a generic tool doesn't know your prices, availability or booking rules out of the box — someone still has to build and keep updating it. A custom AI receptionist is trained on your business up front, so the ongoing cost is usually just the monthly fee.